Shipping policy

Last Updated: April 25, 2026

Haylash

United Kingdom

Shop name: Haylash
Businessname: Amigini Trading LLC
Address:
30 N Gould St
Sheridan, Wyoming 82801
United States

Email: info@haylash.com
Phone: +13074272543

Customer service opening hours: (GMT+0)
Monday – Friday: 9:00 AM – 5:30 PM
Saturday and Sunday: 10:00 AM – 3:00 PM

Key Information

Order Cut-Off Time: 5:00 PM (GMT+0)
Order Processing Time: 1–2 business days (Monday – Friday)
Transit Time: 5–7 business days (Monday – Friday)
Estimated Total Delivery Time: 6–9 business days
Free Delivery: Available for all orders within the United Kingdom
Shipping Regions: United Kingdom only

Haylash is operated by Amigini Trading LLC, a company based in the United States of America. We currently ship orders exclusively within the United Kingdom.

Shipping Regions

We ship only to addresses located within the United Kingdom, including:

England
Scotland
Wales
Northern Ireland

We do not currently ship to the Channel Islands, Isle of Man, or any international destinations outside the UK. We do not offer international shipping at this time.

Delivery Times

Below are the estimated delivery times for all orders within the United Kingdom:

Order cut-off time: 5:00 PM (GMT+0). Orders placed after this time will be processed the next business day, which may add an extra day to the total delivery time.
Processing time: 1–2 business days (Monday to Friday). Once your order has been processed, it will be shipped using one of our trusted delivery partners.
Transit time: 5–7 business days (Monday to Friday).
Estimated total delivery time: 6–9 business days from the date your order is placed.

Please note that delivery times are estimates and not guaranteed. Delays may occur during peak periods, public holidays, or due to circumstances outside our control (e.g., adverse weather, carrier delays).

Shipping Carriers

We ship using reputable carriers within the United Kingdom, including:

Royal Mail
Evri (formerly Hermes)
DPD
Yodel

Carrier selection may vary depending on destination, parcel size, and operational requirements.

Shipping Costs

We offer free shipping on all orders delivered within the United Kingdom. No minimum purchase is required.

All prices displayed at checkout include VAT where applicable, in accordance with UK tax regulations. There are no additional shipping or handling fees.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing a tracking number. Tracking information may take up to 24–48 hours to become active after dispatch.

You can use the tracking number to monitor the progress of your delivery via the carrier's website.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details at checkout, including:

Full name
Complete UK address (including house number, street, city, and postcode)
Valid contact phone number and email address

If an incorrect or incomplete address is provided, this may result in delays, failed delivery, or return of the package. Additional shipping fees may apply for reshipment.

Haylash is not responsible for packages delivered to an incorrect address provided by the customer.

Lost or Delayed Shipments

If your package appears delayed beyond the estimated delivery timeframe, please contact us at info@haylash.com so we can assist you.

A shipment may be considered lost if no tracking updates have occurred for an extended period as determined by the carrier. We will assist in initiating an investigation with the carrier when necessary.

Under the Consumer Rights Act 2015, if your order has not been delivered within a reasonable timeframe, you have the right to request a refund or redelivery. Please contact us to discuss the available options.

Haylash is not responsible for packages confirmed as delivered by the carrier to the address provided at checkout.

Failed Deliveries and Refused Packages

If a package is refused at delivery, returned due to an incorrect address, or unclaimed at a collection point, the package may be returned to us. In such cases:

We will contact you to arrange reshipment (additional shipping fees may apply), or
We will issue a refund for the order, minus any applicable return shipping costs.

Damaged Packages

If your package arrives visibly damaged, please:

If possible, refuse the delivery and ask the carrier to return it to the sender.
If accepted, photograph the damaged packaging and contents.
Contact us at info@haylash.com within 48 hours of delivery with your order number and photos.

We will arrange a replacement or refund in line with our Refund & Return Policy and your statutory rights under the Consumer Rights Act 2015.

Customs and Import Duties

As all orders are shipped within the United Kingdom, no customs duties or import taxes apply to your order.

Delivery Issues

If you experience any delivery issues, please contact our customer service team at info@haylash.com so we can assist you in resolving the matter promptly.